How to Choose the Next Cleaning Company for Your Business

A cleaner cleaning the floor of an office doing a great job.

We all love working in a clean and clutter-free environment. The saying “Clean space, clean mind” stands true here. A cluttered and dirty office can hurt the productivity of your employees. Not to mention the bad impression an unkempt office space can leave on clients and potential investors. But how can you hire a cleaning company for your business and know that they will do their job well?

Sure, the word to mouth methods works well, but it’s not always very helpful as you may not get the same team as the person that recommended it to you. And, no company wants to waste money just to try out a cleaning company.

So, what are the things that should raise the red flags when you’re interviewing a new cleaning company for your business, and how you can be sure that the company you consider hiring will do the cleaning job properly? Hear it from the pros.

Table of Contents:

Is your current cleaning company doing their job well?

If you already use the services of a janitorial company, then you’d first want to know if they do their job well. It’s easy to spot obvious dirty spaces, but it’s also good to make sure they aren’t hiding thinks you don’t see often. Do they keep their janitorial closets clean? For that, you’ll have to do a little investigation on your own. As if they clean well, this is pretty obvious. Here are the giveaway signs that they aren’t doing the best job possible:

The Wet Floors are Dirty

Look at your feet. Are the floors wet and dirty? If they are, then most likely your choice of janitorial company isn’t the best one.
Dirty floors can ruin the image of any company, so a good cleaning service provider should know this and take care of it. The janitorial service can use signs to point out wet floors, and prohibit the use of the area (if possible) until the floors are all dried up. Depending on the floors in your office, this can save an employee from slipping and potentially hurting themselves.

 Your Cleaning Supplies are Often Empty

A good cleaning company will regularly restock their supplies. Professional janitors will know the process of charging you for the supplies. And they should regularly give you receipts on what they bought and how much the products cost. If this is something that your current cleaners don’t do it’s a problem. This hinders their workflow, and most likely mean that they don’t fully do their job as they don’t always have the products.

If by now you don’t have a set-in-place method for cleaning companies to charge your company for cleaning supplies it’s time to make one. This would make the process easier, and it will help to keep your office sparkling clean.

They Don’t Take Care of the Little Things

The devil is in the details. Do you often notice small areas that cleaned sloppily? If the answer is yes, your employees and clients notice them as well.
This could be a turn off for an investor, or a potential client, because it can imply that you, as a company are sloppy.
What would you think if you see a dirty and neglected office space? Nothing good! So, make sure your cleaning company take care of the little things.

Maintenance Issues aren’t Reported to You

A good janitorial company should alert you when there are maintenance issues. It may not be their job, but it costs nothing to alert the proper people in the company about the problem.
This would ensure a safer work environment for all employees, including the cleaning company. So, if your janitorial company is good, they should report any existing problems to you, or the appropriate employee of the company, so it can be dealt with.

High Prices

If you see some of the problems mentioned above, plus sky-high prices you should reevaluate if continuing with that company is worth it. A good cleaning company should exceed in its cleaning services and help with keeping things running smoothly. The cleaning company and their employees should add value to their clients.

What to Look For When Hiring a Cleaning Company

Recognising a bad cleaning job done by a janitorial company is important, but you should know what sets apart a company that provides value.

When choosing your next cleaning company for your business, you should interview at least three to four different service providers. Checking different review sites online, where you can see the reviews of their previous clients is also helpful.

Like all professionals, you should demand that the janitorial company of choice can provide a proof of insurance. This is an extra layer of protection, that every professional should have. We, at Fantastic Services, wouldn’t suggest working with personnel that doesn’t have insurance.

Take your time when choosing the right cleaning company. It may involve a couple of meetings, but in the long run, it will save you money and valuable time.

You can also demand the cleaning company to provide a reference. Every good company should happily provide them.
And last, you should research the history of the company yourself. If the brand is well established for more than five years, they should have a developed cleaning method. This will help them provide the best possible cleaning, at the lowest cost, and they’ll also do it fast.

Questions to Ask When Choosing Your Next Cleaning Company

Of course, when meeting with your next potential cleaning company, you should know what to ask. Like a job interview, you can get to know the company with certain questions.

  • Ask the company to show you before and after photos from previous clients and projects.
  • Discuss who will provide the cleaning supplies. Some companies prefer working with their own products. Of course, they will charge you collectively with the services they provide.
  • Discuss payment. As you are both established businesses there should be no shying away from discussing payments. You should know how much and for what service your company is being charged. This is also a great occasion to see if the company you are about to do business with is on the shady side.

If there are some things that are raising red flags, then you shouldn’t continue. Instead, continue the search for the right cleaning company.

Need a commercial cleaner? Give us a call and let’s work together!


Image source: Shutterstock/Andrey_Popov

Posted in Cleaning Guides

Last update: June 14, 2019

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Fantastic Services is your one-stop shop for 25+ professional home cleaning and maintenance services, provided within Australia. Using high-grade equipment that is inaccessible to everyday households, the dedicated service specialists will gladly go the extra mile to turn your home or office into something truly special.

Comments (4)

  • I’ve been looking for a good floor cleaning service. I’m glad you talked about how you should interview 3-4 companies. I’m going to have to look for some good floor cleaning services and see what we can find!

    • The Fantastic Team

      Hey, Jordan!
      It’s always best to extensively research the companies you plan to hire. That way you will be sure you are getting the bang for your buck. 😉

  • I appreciate your idea to read online reviews and do several interviews when trying to find a good cleaning service. As a single working mom, I don’t always have time to clean the house sufficiently, so I am thinking about hiring a cleaning service. I will have to take your advice and check some companies out online and talk to a few before I choose one.

    • The Fantastic Team

      Hey, Jenna!
      We are so pleased you found the article helpful, even though it’s about commercial cleaning, most of the tips above are applicable when looking for a house cleaner. Give us a call if we cover your city! We’d love to help!

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