Fantastic Services Referral Programme Terms and Conditions
The Fantastic Services Referral Programme (the ‘Referral Programme’) allows users with a Fantastic Account (the ’Fantastic Account User’) to earn Referral Credits toward future bookings by referring friends to join Fantastic Services.
To take part in the programme users must agree to the terms and conditions set herein, which become an inseparable part of the Terms of Use and the Terms and Conditions of usage of the Fantastic Services’ websites, the GoFantastic apps and form your agreement with us.
How to earn Referral Credits
Users with a Fantastic Account can earn credits toward future bookings if:
1) A Referred Friend of the Fantastic Services User is referred through a referral link and creates a valid Fantastic Account by using their personalised referral code at the point of registration; and
2) the Referred Friend makes an
Online Booking, which has been successfully carried out from start to finish; and
3) the Referred Friend pays for the Online Booking in full.
The standard Referral Credit amount Fantastic Account Users receive after these conditions have been met is $20 /twenty Australian dollars/.
Online Booking
An
Online Booking is only an
online booking made via the booking form on
fantasticservicesgroup.com.au, the user’s Fantastic Account or through the GoFantastic app. Bookings made via the phone or online chat do not qualify as
Online Booking.
Referred friends
Referred friend is a real person/individual, who on their own behalf and not on behalf of a corporate entity, who is a personal connection and/or a friend of the Fantastic Services User have registered a Fantastic Account by using a valid referral link or code will also receive a Referral Credit toward their next
Online Booking.
The standard Referral Credit amount which referred friends receive is also $20 /twenty Australian dollars/.
Redeeming Referral Credits
The full amount of Referral Credits will automatically appear as a discount from the original price of the service on the checkout page, and can only be used on an
Online Booking.
Referral Credits can be used in combination with discounts from promotional codes. In such cases, Referral Credits are deducted after the promo code discount has been applied to the original price.
Referral Credits can go below the minimum charge of any given service. This option is only applicable for Referral Credits and not for promotional codes.
Referral credits may not be transferred to other users and may not be exchanged for cash or money. Credits earned will be added towards client’s accounts and can be used towards any future service. Materials (needed for services), parking, congestion and any third party costs cannot be paid via credits. Credits can be used to pay up to 50% of the total price (excluding materials, parking, congestion and any third party costs) of the service.
Online appointment cancellations
Online Booking, the price of which has been reduced by a Referral Credit may be rescheduled or cancelled at any time. In such cases the full amount of the Referral Credit will be restored in the user’s Fantastic Account within 24 hours, after the cancellation has occurred.
Multiple referrals
A referred friend may only use one referral link or code. If a referred friend receives referral links or codes from multiple Fantastic Account Users, only the corresponding Fantastic Account user of the referral link or code used at time of registration of the referred friend will receive a Referral Credit.
Sharing referral links
Referrals should only be used for personal and non-commercial purposes, and only shared with personal connections and/or friends that will not mind or be against receiving unsolicited referral invitations. Referral links shall not be distributed or published on coupon sites, forums or any other websites or public domains if there is a possibility that all or most of the recipients will not be personal connections and/or friends and may mind or be against receiving unsolicited referral invitations.
Taxes
You shall be responsible for paying any taxes that may result from redemption or use of Referral Credits.
Ownership
You shall have no ownership or any other property interest in any of the Referral Credits. The Referral Credits have no monetary value. You can’t redeem them for cash. You can’t obtain any refunds for the accumulated Referral Credits, except as expressly permitted by us.
We have the right to remove or transfer any and all Referral Credits in whole or in part, from time to time, at any time and for any reason or no reason, with or without notice to you, and with no liability of any kind to you.
Severability
If any provision of these terms and conditions are held to be invalid or unenforceable to the maximum extent permissible so as to affect the intent of the parties, and the remainder of this Agreement shall continue in full force and effect.
If any provision cannot be reformed, any such provision shall be deemed severable from the terms of the Agreement and shall not affect the validity and enforceability of any remaining provisions.
Termination
We may suspend or terminate the Referral Programme or any Fantastic Account User’s ability to participate in it at any time and for any reason, with or without notice and without any liability to you.
We reserve the right to suspend any account or remove Referral Credits if we notice any activity that we believe is abusive, fraudulent, or in violation of the Terms of Use of the Fantastic Services’ websites or the GoFantastic app, the terms and conditions of the provision of the service or the terms and conditions set herein. We reserve the right to review and investigate all referral activities and to suspend accounts or modify referrals in our sole discretion as deemed fair and appropriate.
The scope, variety, and type of services and products to which you can apply your Referral Credit can be changed, from time to time, at any time, without notice.
Updates to the terms
We reserve the right to update these terms without prior notice at any time. If we modify these terms, we will post them on the
fantasticservicesgroup.com.au website, the Fantastic Accounts and the GoFantastic application. You agree that we may change, update, suspend or restrict your access to this referral programme, parts or the whole site and/or app, at any time, without notice or liability to you. You are under the obligation to check for updates of these terms and conditions regularly, from time to time.
Any of the material on our site may be out of date at any given time, and we are under no obligation to update any and all materials, whatsoever.
You hereby acknowledge and agree that you have read, understood, considered and accept these terms and conditions, and that by using or accessing the Fantastic Services websites and/or apps and participating in the Referral Programme you are agreeing to be bound by the terms and conditions set forth herein.
